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Imprivata Password Resets Begin This Month

For Imprivata users: forced password resets begin November

We continue to take a more proactive approach to secure the information our communities entrust to us. Password resets will be required on all active directory user accounts (network logon accounts) once per year and will be required to meet a minimum set of security criteria, including access via Imprivata, our "tap and go" single sign-on application used in clinical environments.

Who is impacted and when?

Beginning in November, any Imprivata user password that has not been updated since January 1, 2020 will be required to be updated.

Throughout November 2020, Information Services will begin cycling batches of Imprivata user accounts that have not been updated this calendar year and enforcing the reset workflow when logging in to the system. Users will be split into batches, as to not impact all users or any one organization all in one day, but instead cycle a few thousand users across each domain until complete.

Please take a proactive approach and reset your password before the November forced password reset starts and encourage fellow caregivers on your team to do the same.

Going forward, all users will be required to reset their passwords every 12 months from the time of the previous reset.

How to reset your password

  • From a workstation with the Imprivata agent, tap your badge to update your password.

New password security requirements

  • Must be at least 10 characters long;
  • Include at least three of the following four character types −1 uppercase, 1 lowercase, 1 number and/or 1 symbol (! #, $, etc.);
  • Password is case-sensitive;
  • Cannot be the same as your previous 20 passwords

What to do if you run into problems?

If you experience any issues when resetting your password, please contact the IS Service Desk.

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